About Us

Data Defined is a leading provider of Managed IT Services to small and midsize organizations. We help our customers leverage the power of information technology to achieve their goals by becoming their trusted IT ally.

Who WE Are

Over 24 Years
Of Leading IT Services

Data Defined is a new name, but we have been providing IT services and managed IT services for over 24 years. Gil Buthlay started BEK Inc. in 1999 which grew into a leading provider across New England. When Gil retired, David Buthlay along with partners Elizabeth Whitman, Joe Keelan and Tom Vela purchased BEK Inc. and started Data Defined LLC.

What hasn’t changed: First and foremost, our commitment to you. We continue to provide excellent customer service, and that’s not going to change.

Our team hasn’t changed either, and continues to grow. Our know-how and expertise remain ready to solve your computer and network issues

Data Defined, LLC is a leading provider of Managed IT Services to small and midsize organizations. We help our customers leverage the power of information technology to achieve their goals by becoming their trusted IT ally. Since 1999, we have made IT management easy and secure for hundreds of corporations, healthcare organizations, non-profits, and public sector agencies. We provide complete IT outsourcing to business leaders, and augmentation services to IT teams.

Our Core Values

Our Commitment
To Our Customers

Personable

IT can be stressful, our staff understands this and is courteous and approachable​

Adaptable & Flexible

Your business is constantly evolving and changing. We have the ability to move and change with you​.

Accountable

We strive to get it right the first time, if we missed something we will work to make it right​.

Honest

We do our best to provide accurate quotes, estimates and timelines for your projects. If we miss a target because of an issue or circumstance on our end we will work with you to get it right​.

Thorough

While reboots can fix many issues, we don't stop there, ​we work hard to ensure we have completed a ticket or project fully and have researched the "why" to prevent the same issue again before it is closed. Detailed notes are also taken and entered into our systems for future reference.

Strategic

Combining many years of expertise and design, we bring you the best value for your network without jeopardizing security, every time.

Problem Solvers

We take the time to explore all of the options to resolve an issue, we look at best practices, explore our many vendors if needed - we take the time to solve a problem so it will not occur again​.

Our People

Meet the Team

David Buthlay

Chief Executive Officer

Elizabeth Whitman

Chief Financial Officer

Joe Keelan

Director of Client Services

Tom Vela

Director of Special Projects

DeJuantez “Dee” Sims

Director of Business Development

Steve Neetz

Senior Infrastructure Network Engineer

Kevin Glass

Infrastructure Network Engineer II

Han Lee

Network Engineer I

David Smyth

Help Desk Technician I

Charles Lyrio

Help Desk Technician I

Jonathan Dawson

Help Desk Technician I

Josh Bingham

Help Desk Technician I

A customer speaks

“I’m proud to say that we have been doing business with Data Defined (formerly BEK) for over 20 years. When we first moved to our current location, we were a growing construction company and needed a dependable IT Firm to help us set our network up. I contacted Data Defined (formerly BEK) and right away I knew it was going to be a good fit. They had the technical skill I was looking for and I was also impressed that they hired employees with a military background. They helped us set up our initial network when we had 20 employees and have helped us grow the network to support our current 55 employees. I appreciate their frankness in telling me what we need for equipment and software programs, to protect our company and its data. As one example: Several Years Ago, they told me that we needed to have an on-site and off-site Back Up system to protect us. We followed their recommendations and went with both systems. Within a year, we had a ransom ware attack on our server and our on-site back up was wiped out. Thanks to their recommendations, we were back up and running in a couple days and did not lose any of our 32 years of data. As for their employees, they are well trained, and they take Customer Service as their #1 priority. I enjoy working with their team. They take care of us, like we are family. If you are looking for a straightforward IT company that will tell you what you what equipment and software you need, then I totally recommend Data Defined.”