Blog

Data Defined is a leading provider of Managed IT Services to small and midsize organizations. We help our customers leverage the power of information technology to achieve their goals by becoming their trusted IT ally.

Understanding Privileged Access Management: A Crucial Pillar of Cybersecurity

In today’s digital landscape, where cyber threats are becoming increasingly sophisticated, protecting sensitive information is paramount. Organizations of all sizes face the challenge of safeguarding ...
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Embracing Zero Trust Security Models in 2024: The Future of Cybersecurity

As cyber threats continue to evolve, traditional security models are no longer sufficient to protect sensitive data. Organizations are increasingly turning to Zero Trust security ...
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Levels of IT Support Explained: Demystifying the Escalation Process

Many of our customers will have experienced it “we are escalating this ticket to our second line team,” but what does that mean? Does it ...
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Why Business Continuity is Critical for SME’s

Small and medium-sized enterprises (SMEs) are an essential part of the global economy, contributing significantly to job creation and overall growth. However, with limited resources ...
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The Ultimate Guide to Passwords: Best Practices for Creating & Managing Them

Passwords have become an essential aspect of our online lives. Whether you’re banking, shopping, or accessing your email or social media accounts, you need a ...
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The Importance of IT Support for Remote Working

Since the outbreak of the Covid-19 pandemic, many organizations have shifted their employees to work from home. While this arrangement has several benefits, including decreased ...
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Our Core Values

Our Commitment
To Our Customers

Personable

IT can be stressful, our staff understands this and is courteous and approachable​

Adaptable & Flexible

Your business is constantly evolving and changing. We have the ability to move and change with you​.

Accountable

We strive to get it right the first time, if we missed something we will work to make it right​.

Honest

We do our best to provide accurate quotes, estimates and timelines for your projects. If we miss a target because of an issue or circumstance on our end we will work with you to get it right​.

Thorough

While reboots can fix many issues, we don't stop there, ​we work hard to ensure we have completed a ticket or project fully and have researched the "why" to prevent the same issue again before it is closed. Detailed notes are also taken and entered into our systems for future reference.

Strategic

Combining many years of expertise and design, we bring you the best value for your network without jeopardizing security, every time.

Problem Solvers

We take the time to explore all of the options to resolve an issue, we look at best practices, explore our many vendors if needed - we take the time to solve a problem so it will not occur again​.